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PRIVACY POLICY

NOVA is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website.

WHO WE ARE

NOVA is the data controller responsible for your personal data.

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If you have any questions about this policy or how we handle your data, please contact us:

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Email: contact@poweredbynova.co.uk

WHAT DATA WE COLLECT

We may collect and process the following types of personal data:

  • Identity Data: name, username or similar identifier

  • Contact Data: email address, phone number

  • Technical Data: IP address, browser type, device information

  • Usage Data: information about how you use our website

  • Marketing Data: preferences in receiving marketing communications

HOW WE COLLECT YOUR DATA

We collect data in the following ways:

  • When you fill out forms on our website

  • When you contact us directly (e.g. email or phone)

  • Automatically through cookies and similar technologies

  • Through analytics tools (e.g. website traffic tracking)

HOW WE USE YOUR DATA

We use your personal data to:

  • Respond to enquiries or provide services

  • Improve our website and user experience

  • Manage our business and communications

  • Send marketing communications (only where permitted)

LEGAL BASIS FOR PROCESSING

Under UK data protection law, we rely on the following legal bases:

  • Consent – where you have given clear permission

  • Contract – where processing is necessary to fulfil a service

  • Legitimate Interests – to operate and improve our business

  • Legal Obligation – where required by law

DATA SHARING

We do not sell your personal data. We may share your data with:

  • Service providers (e.g. hosting, analytics tools)

  • Professional advisers

  • Authorities if required by law

 

All third parties are required to respect the security of your data.

DATA RETENTION

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data

  • Withdraw consent at any time

 

To exercise any of these rights, please contact us.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

COOKIES

We use cookies to enhance your experience on our website. Cookies help us understand how visitors interact with our site and improve functionality.

You can control or disable cookies through your browser settings.

DATA SECURITY

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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